How quickly can I get critical spares?
Our spare part response time will depend on what system you require spares from. Main ABB components can typically be delivered within 48 Hrs.
Spare parts delivery time will be dependent on the type of part and the system for which the part is required. Service agreements typically include delivery of critical spares to holders of the agreement and should refer to the agreement when requesting spares. Delivery time will normally be 3 to 6 weeks.
Depending on urgency, there are available spare parts on stock for urgent delivery with an approximate delivery time for 72 hours. When needed this can be speeded up by for example helicopter, currier etc. to speed this up. All this will have a price and the price will depend on the parts and/or emergency.